Our Support Model
Our partner-led approach means understanding your challenges and goals is our priority – so you get the precise solutions you need to thrive.
NO COOKIE CUTTERS HERE
Get Right-Fit Solutions That Meet Your Needs
If you’ve worked directly with a provider, you’re probably used to your questions going unanswered – and your business needs not quite being met. Cookie-cutter solutions and packages often include features you never use. And what they rarely include is an understanding of your challenges – or any dedicated support.
CUSTOM SOLUTIONS
A Partner-Led Approach
We understand that moving to a different provider or technology isn’t easy. That’s why we make recommendations on what’s important to you, not what’s important to us. We’ll work alongside you to develop solutions tailored to fit your specific needs. When you choose CT Solutions, here’s what you can expect:
OUR PROCESS
4 Steps To Your Success
Step 1
We learn about your business and your needs.
Step 2
You get the right stakeholders involved and ask questions. We’ll set up demos and anything else you need.
Step 3
Review pricing and solution details.
Step 4
Finalize your decision and get ready to move forward.
CT Solutions was professional, attentive and met all expectations for service delivery. The team that was deployed to our facilities to install and implement the system were knowledgeable, professional and skilled in their different areas. CT Solutions has continued to whole heartedly support our transition to the cloud and made the transition flawless for employees.
Michelle Adam
Keys Energy Services
The CT Solutions group have been friendly, helpful, and straightforward with us. They've delivered the service they promised and did it with style. I'm looking forward to continuing to work with them in the future.
Mark Spruill
MDSA, LLC.
It’s been very refreshing to be treated this good, old-fashioned way and to see someone actually do what they say they’re going to do.
Bob Beers
Transportation America
CT Solutions’ technical support is responsive and courteous, not to mention top-notch in their knowledge and technical ability.
Kathy Sanders
Hoshizaki America, Inc.
CT Solutions and our Mitel system literally saved our company by allowing us to transition to a work from home environment during the pandemic. It is with no reservation that I recommend the Mitel solution supported by CT Solutions. They allow us to concentrate on running our business.
Paul Sebesta
Jackson Therapy Partners
I don't know of any other company with so many wonderful, kind, knowledgeable employees.
Carmen Rosa Marrero
Leesfield Scolaro
CT Solutions assisted us by migrating our call center applications to the new Mitel Enterprise solution. The transition was smooth and we did not experience any issues affecting service.
David Diaz
Centrum Health
LET’S TALK ABOUT SOLVING YOUR PROBLEMS
Book a Consult
INDUSTRY UPDATES
Resources From Our Pros
Tuesday, 28 May 2024
Unified Communications as a Service (UCaaS) is a combination of software that includes telephony...
Wednesday, 28 August 2024
So, You Signed a Managed IT Contract…Now What?
You’ve signed a managed telecom contract with a...
Monday, 7 October 2024
We knew it was happening: Mitel officially announced the end-of-life (EOL) for its MiVoice Office...
Your path to better communications starts here.
Use your time to focus on growing your business. Rely on CT Solutions for recommendations on what’s important to you – not what’s important to us.