October 7, 2024
We knew it was happening: Mitel officially announced the end-of-life (EOL) for its MiVoice Office 250 system back in 2022, along with several other related items. This news was met with some disappointment, as the MiVoice 250 was a favorite among users and programmers. But what happens next even now in 2024?
Below are some key upcoming dates and an outline of what's already long gone.
Which Mitel Products Were Affected?
The EOL announcement extended beyond the MiVoice Office 250, affecting several other solutions, including:
- Mitel’s 85xx Digital Phones
- MiVoice Office Application Suite
MiVoice Office 250
Past End-of-Life Dates
- January 31, 2022 - End of New System Sales
- June 30, 2022 - End of Add-on Sales
- January 31, 2023 - End of Software Design
Upcoming End-of-Life Dates
- June 30, 2026 - Mitel’s technical support for the MiVoice 250, unless customers are enrolled in the Software Assurance program.
MiVoice Office Application Suite
Past End-of-Life Dates
- January 31, 2023 - End of Sales for Application Suite
- January 31, 2024 - End of Software Design
Upcoming End-of-Life Dates
- June 30, 2027 - Technical support will conclude
What If You’re Still Using Your Mitel 250?
If your business is still using the MiVoice 250, we understand the desire to maximize your investment. While the system has reached its end of life, we know many organizations are aiming to keep their systems running for as long as they can, as long as they remain secure and reliable.
Fortunately, we have access to the necessary parts and components to support your system for a few more years. As a Mitel Gold partner, we continue to offer expert service and support to keep your operations smooth. In addition, we may be able to pull some special Mitel offers for you if your transition plans meets certain deadlines. This is exactly why it's important to move FAST.
Finding Your Next Phone System
Choosing a new phone system can be a daunting task, but it doesn’t have to be. Our team of experts is here to guide you through the process. We’ll work with you to understand your business’s needs and recommend the best solutions to help you move forward.
In the end, this transition might open the door to more efficient, streamlined communication for your organization.
