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Switch to VoIP To Help Your Business Amid Uncertain Times

Apr 10, 2020 /

While we survive these unprecedented times, we are just trying to adapt to a lifestyle and understand how it will affect both our personal lives and our business. 

But in all honesty, it is scary, and none of us know what’s going to happen. Nobody has experienced a situation like this in their lifetimes, so all we can do is anticipate and prepare ourselves to handle the worst case.

And the truth is nobody can escape this; it doesn’t matter if you live in a big city like Atlanta, if you live in a medium-sized town, or if you live in a small city — nobody is escaping this new reality. 

This is where technology like VOIP systems come into play to make life easier.

There’s a big misunderstanding that voice over Internet protocol, or VoIP as we know it, is an online phone system that helps big business. In fact, it has various features and benefits that allow small and medium enterprises to compete with the more prominent companies and get a piece of the market share. 

When you use VoIP, the conversation is basically converted into small digital packages. These packages can be searched, copied, edited, combined, and other more using any device with an open internet connection.

When we discuss VoIP, it is inevitable to mention the Mitel communications company and the products they have available for their users.

A great example of one of the Mitel features is the Mitel teleworker service, which enables the user to access all their information from a remote location just by connecting their desk phone at home or on the road it’s an easy plug and play type of application.

This feature we just mentioned is great, but when you combine it with other features such as MiCollab softphone, where they will be using an interface on their mobile phone, tablet, or PC, it will look very similar to that of a traditional smartphone or laptop.

The softphone, combined with the VoIP service, allows you to use any of these digital mobile products as if they were a traditional phone and even smartphones. This versatility is thanks in part to a softphone software that allows you to access certain information and data that you usually wouldn’t be able to.

Another amazing Mitel feature to help you get through the day is Mitel Dynamic Extension, which can simultaneously call eight different phones from any part in the world as long as you have a decent Internet connection. You’re basically converting your personal phone into a full-blown office console.

All these features provided by Mitel that work with the VoIP services are amazing, but what holds it together is the Mitel MiCollab app. This application is an all-in-one IT solution service at the palm of your hands. Anything you might need you can probably access through the MiCollab app; at the same time, you can update, enhance, and run diagnostics for any features and applications on your phone at any given moment.

What Else Can VoIP and Mitel Do For You?

Let us take a look at some of the good stuff using VoIP can help you out with

Outstanding Call Quality: When it comes to calling quality, VoIP has clearer and crisper sound quality than traditional landlines. 

Mobile and Security: Calls are encrypted, which means that the data and information about your conversations are secured and stored safely away. 

The security comes as a relief, especially with the mobile feature of VoIP. It gives you the freedom and the option of working from anywhere in the world at any time. All you need is a working Internet connection and boom. You are connected to the team when your customers and your family.

Cost Reduction: Right off the bat, VoIP will save you money compared to the traditional landlines and contacts you were using before. 

It’s a trickle-down effect; more companies are now opting to work from home or work remotely during the health situation that we are going through. It is especially important in these times for the company to realize the value of remote work. When this happens, you will see a significant reduction in cost from phone bills to Internet bills to overhead to office space, maintenance, and more.

It is a no brainer to start using VoIP and start using it with a provider such as Mitel. These are some of the best tools and applications available in the market today.

In a busy city like Atlanta, if you want to break through and be successful, you will have to start investing in the future. The future is now.

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