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The Miami Guide to Business VoIP

2020-03-27

Miami, one of the main hubs of the Americas, is a melting pot of business and cultures. Miami has a very diverse community internally, and a community of business internationally, meaning this city’s businesses need to have a useful and quality communication tool. Insert VoIP, or voice over internet protocol. This tool can provide the versatility your business needs to be connected anywhere at any time.

What is the difference between being connected by phones or even some calling apps available, versus using VoIP technology? This is a great question; the answer is relatively simple. Regarding regular phones, you are either limited by having reduced access to international calls, having good service, and paying an outrageous phone bill if you are using roaming services. With voice calling apps, the quality is poor, and you need a secure internet connection to limit the lagging. While using VoIP, all you need is a steady internet connection, and it doesn’t even have to be strong; plus the quality of the call is crisp. Lagging is limited, no more international or roaming phone bills are applied, you can be connected anywhere in the world and never lose a beat.

VoIP is not a new thing – it has been around for more than thirty years. But because of the growing demands to always be connected and available, VoIP has steadily grown and has become an essential part of businesses worldwide.

We are currently living through a worldwide pandemic that has shut down many countries and businesses all over the globe. It has become vital for a company to be versatile and able to work remotely to stay afloat and thrive in these difficult times. Using VoIP has allowed many businesses to equip their employees to work from the safety of their homes, and studies have shown that people who can organize their own time are more efficient and produce better results. A lot of businesses have been forced to start using remote work, but don’t get it confused; this is the future. This trend will continue, and we will see more and more businesses all over the world start to work remotely.

Top Business Benefits of using VoIP

  • Cost reduction (per call and overhead)
  • Versatility and Mobility
  • Effective customer interaction

Cost Reduction

VoIP can help you reduce costs both directly and indirectly. As we established before, VoIP uses internet connection to function, so there is no need for additional phone lines and the bills associated with them. You can use your regular internet connection to make phone calls and conference calls with VoIP. Another cost reduction is the fact that if your team is working remotely, that automatically reduces your overhead costs. In the end, VoIP will have a positive outcome on your bottom line, and this is something that we can’t ignore.

While traveling or working remotely, you will not have to incur long-distance calling or roaming charges, since VoIP bypasses all these costs and delivers a high-quality voice call.

Versatility and Mobility

Work from anywhere at any time, with no more restrictions. You can travel, work from home or work on the road all by using VoIP. Stay connected with your team and your customers, and never miss a beat. But this is more than just the ability to be mobile while on the job; it provides businesses the ability to hire the best people for their business.

Today companies are limited to hire the best candidate within a set mile radius because of commutes, but if you use VoIP you can broaden your search to not only the entire US but to the world. Imagine having the ability to select the person who will be the best fit in every sense of the word for your company without their location being an issue. Companies can grow and flourish at an international level and while inserting more personality and culture into their business.

Effective Customer Interaction

As we mentioned before, the ability to be connected with your customers is terrific for your business, but it is also amazing for your customers. It will provide them with comfort to know that no matter what, they can get a hold of you and receive help resolving any issues they might have. This is the beauty of the internet-driven world in which we are living: it will allow you and your customers to have a better overall service and interaction.

The future is now, and the future is VoIP

Studies have shown that people who work remotely are more efficient and productive. But also, they show that these same people are more integrated within the business, are happier, and yield better results. Be free to do what you want while still working; it is your choice to do what you love and what makes you happy. Happy and efficient employees are crucial to success in any business. Do not miss out, VoIP is essential for a company to thrive, especially in a market such as Miami, where you are connected daily to people from all over the world.

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