February 21, 2022
Partner With CT Solutions: 5 Traits A Business Must Match
Does your company match the following 5 traits and challenges? If so, we have the expertise needed to help your business thrive.
CT Solutions is an established leader in communications technology that allows companies to do more from virtually anywhere—all with solutions that work faster, easier, and more efficiently. Because we value deep, trusted partnerships over one-and-done transactions, it is our goal to help you glean if CT Solutions is the perfect partner for you.
Over our nearly 20 years in service, we’ve found that companies that share certain common traits and challenges benefit the most from partnering with CT Solutions.
To find out if your business and CT Solutions would make the ideal partnership, read on as we explore the 5 key characteristics of businesses that would most benefit from a partnership with CT Solutions.
Characteristic #1: Your current telephony system is problematic.
It’s no secret that phones are essential to everyday business operations. However, when your systems are buggy, outdated, or disconnected from your other locations, it can not only cause everyday frustrations; it can impact your company’s bottom line.
Fortunately, this is one of CT Solutions’ fortes.
Since 2004, we’ve grown steadily by providing excellent telephony implementations and support for over 1,000 customers in the Southeast. If you’re looking to handle calls more efficiently, or centralize and improve upon your current system to improve customer service, we have the know-how to get you there quickly.
Characteristic #2: You employ a workforce of 50–500.
Growing companies of this size are typically expanding to require their own IT departments and more complex communications systems to run efficiently. By working side-by-side with IT directors, we’ve found that efficiency, less down time, and improving employee access to internal systems are key. We have extensive experience developing and deploying custom communications solutions across a variety of business models and for varying needs.
Most importantly, the CT Solutions team takes the hassle of improving communications off the shoulders of these busy executives. So you can spend more time growing your business.
Characteristic #3: You're headquartered in Atlanta or South Florida.
We pride ourselves on our local and customer-first focus. That’s why 95% of our customers are within the Metro Atlanta or South Florida areas, where our communications experts can reach them for fast, personal support.
Unlike other “communications support” companies, we take our role as your partner and guide seriously. That means we value in-person service and support over one-size-fits-all options. If you’re within a couple-hours’ drive of Atlanta or Miami, you can anticipate:
- In-person training
- Local support
- Reliable on-site help
Characteristic #4: Your industry is in healthcare, professional services, distribution, utilities, or finance.
While CT Solutions has deployed thousands of successful communications solutions for companies across the industry spectrum, we do specialize in working with the following fields:
- Medical/healthcare
- Professional services (lawyers, accountants, consultants)
- Distribution & manufacturing
- Utility services
- Financial services
Our expertise working with these customers has granted us a keen understanding of the specific communications solutions most important in these organizations. Such challenges that CT Solutions helps overcome include outdated legacy systems, high telecom bills, and high hold times.
By partnering with us, we help companies in these industries improve compliance, costs, visibility, and customer service.
Characteristic #5: Your requirements are complex.
From contact centers to multi-site connections, technology integrations to cloud migrations, the experts at CT thrive when it comes to complex challenges.
We know that one size does not fit all when it comes to your communication needs. That’s why we work closely with you to identify and build the precise solutions your team needs to function at maximum efficiency. We follow a simple 3-step process to tackle your challenges, no matter how complex:
- Discovery: You’ll talk to a (real life!) expert who will assess your communication needs, then provide a thorough analysis and recommendation.
- Design: Our vetted team will work with you to create the custom solution your team needs.
- Deploy: We’ll deploy your communications solution with as little downtime as possible. And even after, we’ll provide you with ongoing training, maintenance, and support as needed.
Final Thoughts
CT Solutions has extensive experience across industries installing unified communications systems, cloud solutions, and voice-and-data upgrades to thousands of customers. But with our expertise, we have also identified the most common characteristics and challenges that companies who most benefit from partnering with us share.
Do any of the above characteristics match your company?
If so, it’s time to give the experts at CT Solutions a call. We have the experience necessary to tackle even the most complex communications issues and get your company back on track to a more efficient, future-ready tomorrow.
